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Knowledge base

Financial dashboard: from figures to steering

Tom Frohn Co-founder of Optilise
7 min read

A financial dashboard is one self-refreshing screen holding the five to ten financial kpis you steer on: revenue against budget, gross margin, cash flow, working capital and outstanding invoices, straight out of your accounting or ERP system. Not an overview someone assembles by hand halfway through the month, but figures that are already there when you open your laptop. Technically that’s a step forward. Whether it’s a step forward in how you steer depends on something else entirely.

For that, watch how your monthly numbers meeting starts. Finance brings an overview from the accounts, sales has its own list out of the CRM, and there’s a spreadsheet carrying a correction agreed last year that nobody can explain anymore. The first quarter of an hour goes on working out which revenue figure is the real one. Sound familiar? What’s missing there isn’t a chart, it’s an agreement.

Which is exactly why a financial dashboard has such a short shelf life when you start at the design end. The figures on screen are never more reliable than the definitions underneath them, and a definition like that isn’t a design choice, it’s a board decision. Both are covered below: which figures belong on the screen, and what you settle before anyone draws the first chart.

What is a financial dashboard?

A financial dashboard is a dashboard showing your organization’s financial position, based on data from your financial administration and your operational systems. For one organization that administration sits in a standalone accounting package, for another it’s a module inside the ERP. The dashboard doesn’t care: it pulls the figures in itself, turns them into kpis, and puts each one next to a target. Revenue next to budget, margin next to last year, cash flow next to the forecast.

The difference with the monthly report you get today isn’t in the charts. It’s in who does the work. A monthly report gets made, a dashboard is simply there. That changes the question you ask alongside it, from “are these figures right” to “what do we do about this figure”.

For most mid-sized organizations, that dashboard is one overview page for the board plus one or two detail pages for finance. More pages rarely produce more insight.

Which kpis belong on a financial dashboard?

Five blocks answer the “are we in good shape” question for almost any organization:

🔹 Revenue against budget. Not just the amount, but the gap with what you planned, per month and cumulative.
🔹 Gross margin per product, client or location. Revenue without margin tells you nothing about whether growth is actually earning you anything.
🔹 Cash flow and liquidity. What comes in and goes out, plus a thirty to ninety day look ahead.
🔹 Working capital. Receivables, payables and stock, with the average payment term alongside.
🔹 Cost structure. Fixed against variable costs, as a percentage of revenue.

Outstanding receivables deserve their own tile inside that. The ACCA’s technical article on working capital management sets out how quickly late payment eats into the cash you have to work with, and that’s exactly the kind of figure a quarterly report reaches you too late to act on. To check whether your set is complete, the US Small Business Administration’s guide to managing your business finances walks through the same ground.

Five to ten kpis is enough for most boards. Every figure you add costs attention from the figures already on there. A screen with forty tiles isn’t a dashboard anymore, it’s an annual report in colour.

Desk covered in printed report pages full of charts and metrics, with someone sorting through them by hand

Why a monthly report is not the same as steering

A monthly report is a look backwards by definition. It only arrives once the month is closed, and by the time it gets discussed you’re two to three weeks into the next one. A margin that slipped in the first week only becomes visible after six weeks of carrying on the old way.

Steering information works the other way round: you see the figure while you can still do something about it. That isn’t a matter of reporting faster, it’s a matter of not reporting at all. The figures arrive as soon as the accounts have them, and the question in the meeting room shifts to what you do about the gap.

None of which means the month-end close disappears. You need it for your annual accounts, your accountant and your bank. It just isn’t the moment you adjust course, and in a lot of organizations that’s quietly what it has become.

Two colleagues at a table with printed financial reports and a tablet showing the same figures overview

Settle what every figure means before you build

Ask three people in your organization what “revenue” is and you’ll get three answers. Invoiced or delivered? By order date or invoice date? Intercompany lines included or not? As long as none of that is written down, everyone builds their own version, and those versions meet each other in the meeting room.

So for every kpi on the dashboard, pin down four things: which system the figure comes from, exactly how it’s calculated, who is allowed to change the definition, and how often it refreshes. That’s an afternoon at the table with finance, and it’s the least exciting part of the whole project. It’s also the only part that decides whether the dashboard is still being used a year from now.

A practical test at handover: if the revenue figure on the dashboard doesn’t reconcile to your general ledger down to the euro, the dashboard isn’t finished. With financial figures, nearly right is the same as wrong. One difference nobody can explain on the spot, and the next meeting is back to discussing the figures instead of the decision.

Which systems do you connect?

The base is whichever system holds your financial administration. For one organization that’s a standalone accounting package such as Exact Online, Twinfield or AccountView, for another the bookkeeping is a module inside the ERP, think AFAS, Microsoft Dynamics or SAP. Ready-made connectors exist for most of those systems, and whatever isn’t on the list almost always offers an API or a scheduled export.

In practice your bank joins that for the current balance, your CRM for the pipeline alongside realized revenue, and sometimes your time tracking or stock system. If all of that already sits in the same ERP, that saves you a connection. It doesn’t save you the agreement on what each figure means, because you have that same discussion inside a single system.

Every extra source makes the data model underneath heavier, not the dashboard on top of it. Microsoft’s documentation on data sources in Power BI sets out which connection types exist; which one makes sense depends on how often your figures need to refresh and how large the dataset is. Start with the accounts, and only add a second source once the first one is right.

When to wait a little before building

The question is rarely whether a financial dashboard pays off, it’s whether this is the right moment to start. In three situations you fix something else first:

🔹 Your bookkeeping is behind. A dashboard only makes that backlog visible faster, it doesn’t fix it. Catch up first, build after.
🔹 You’re midway through a system change. If you’re moving to a different ERP or accounting package within six months, you build every connection twice. Wait until the new source is in place.
🔹 No decision depends on it yet. If nobody can name what changes when a figure moves, start with that question. Otherwise you end up with a screen that gets opened on Monday morning and closed again.

If you recognize one of those three, that’s the conversation to have upfront, not after handover.

Management team in a meeting room discussing figures on a large screen showing tables and charts

From dashboard to a fixed steering moment

A financial dashboard only changes something once there’s a moment attached to it. For most organizations a twenty minute meeting each week does the job: the kpis sitting outside their target, one owner per kpi, and one agreement with a date behind it per gap. The rest of the dashboard is there for whoever wants to click through.

So put a target next to every figure. Revenue of €412,000 tells you nothing. That same €412,000 against a budget of €450,000 is a conversation. Without a target, a dashboard stays a reference work.

How a project like that runs in stages, from analysis to foundation to your own team taking it over, is set out in our four-step approach. Want to know what the build costs and how long it takes? The ranges are in our article on getting a Power BI dashboard built.


Will you glance at your dashboard once a month, or use it to adjust something every week? Want to know which five kpis belong on that screen for your organization? Get in touch, and we’ll walk through them on your own figures.

Frequently asked questions

Which kpis does a financial dashboard need as a minimum?

Revenue against budget, gross margin, cash flow, working capital, and the split between fixed and variable costs. Together those five answer the question of whether you are in good shape. Everything after that is depth for finance, not for the board.

How many kpis should you show?

Five to ten on the overview page. Every figure you add costs attention from the figures already there. Detail belongs on a second page you click through to, not on the main screen.

How do you build a financial dashboard?

Start with the decision that needs to improve, then pick the five to ten kpis that belong with it, and pin down the definition and the source for each one. Only then comes the build: connect the source, set up the data model, visualize. Reverse that order and you build it twice.

Which systems can be connected to a financial dashboard?

The source is whichever system holds your financial administration: an accounting package like Exact Online, Twinfield or AccountView, or the finance module of an ERP such as AFAS, Microsoft Dynamics or SAP. Ready-made connectors exist for most of them, and the rest offer an API or a scheduled export.

How up to date are the figures on a financial dashboard?

That depends on your source. Most accounting and ERP systems can be read a few times a day, bank balances often daily. Real time is technically possible but rarely needed: for financial steering, daily is almost always enough.

What is the difference between a financial dashboard and a management dashboard?

A financial dashboard shows the figures from your financial administration: revenue, margin, cash flow and working capital. A management dashboard puts operational figures next to those, such as utilization, lead time or incoming orders. In practice the financial dashboard is often the first page of the management dashboard.

Is a financial dashboard worth it for a small business?

Yes. A financial dashboard can add value for any organization, including one with a single set of accounts and one decision-maker: you still see your margin and your liquidity weeks earlier than through the month-end close. In a small business the set of kpis is simply shorter and the build simpler.

What does a financial dashboard cost?

That depends mostly on the number of connections and how complex your data model needs to be. The ranges and timelines are worked out in our article on getting a Power BI dashboard built.

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Tom Frohn, Optilise
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